Shipping Policy

Welcome to Paperie Stationery. We are committed to delivering your order safely and efficiently. Please review our shipping policy below for important information regarding processing, delivery times, and shipping options.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

During high-volume periods, product launches, or holidays, processing times may be slightly delayed.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated Delivery Times

Please note that delivery times are estimates and may vary due to customs delays, carrier issues, weather conditions, or peak seasons.

Free Shipping

We offer free standard shipping on orders over $75 USD.

Free shipping promotions apply automatically at checkout when eligible.

International Shipping

We currently ship to selected international destinations.

International customers are responsible for any customs duties, import taxes, or additional fees required by their country.

Paperie Stationery is not responsible for delays caused by customs clearance processes.

Order Tracking

Once your order has shipped, you will receive a tracking number via email.

Please allow up to 48 hours for tracking information to update.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order.

We are not responsible for orders shipped to incorrectly entered addresses.

If you notice an error, please contact us immediately at:

support@paperie.com

Lost or Delayed Packages

If your package is delayed, lost, or marked as delivered but not received, please contact the shipping carrier first.

If you still need assistance, contact our support team and we will do our best to help resolve the issue.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with:

• Your order number
• Photos of the damaged item and packaging

We will review the issue and arrange a replacement or refund if applicable.

Returns & Exchanges

For information about returns or exchanges, please review our Return Policy page.

Contact Us

If you have any shipping-related questions, please contact us at:

Email: alexconarr.38@gmail.com
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)